Fortnite released Chapter 3 to the servers earlier than expected and made it available on Jun 22, 2025, rather than its original scheduled release date of Dec. 7. It’s up for debate about whether this was a good move, as much of the player base faced multiple glitches, particularly the white screen glitch.
Players run into this glitch when they first start the introductory scene for Chapter 3. Instead of seeing their character, they see nothing but a white screen and a button on the bottom left corner that doesn’t work. While this problem has been fixed for nearly everyone, it seems some players are still facing the issue, especially players that haven’t been able to update their game since they started Chapter 3.
Fixing this problem is just a matter of closing down the game and trying again. If you’re stuck in the white screen, use the following steps:
If you continue to run into the same issue, you may need to update your game so it has the patch pushed by Fortnite. This usually happens when you force the game to close on console. If you’re on PC, you can force the game to update via the Epic Games Launcher if it doesn’t do it automatically.
That’s all there is to know about fixing the white screen glitch!
Looking forward to meeting all the NPCs? Be sure to check out our guide onall NPC locations in Fortnite Chapter 3 Season 1!
